Skip to content
Skills Will You Learn in the A+ Section
- Hardware
- Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
- Operating Systems
- Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
- Software Troubleshooting
- Troubleshoot PC and mobile device issues including common OS, malware and security issues
- Networking
- Explain types of networks and connections including TCP/IP, WIFI and SOHO
- Troubleshooting
- Troubleshoot real-world device and network issues quickly and efficiently
- Security
- Identify and protect against security vulnerabilities for devices and their network connections
- Mobile Devices
- Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
- Virtualization and Cloud Computing
- Compare and contrast cloud computing concepts and set up client-side virtualization
- Operational Procedures
- Follow best practices for safety, environmental impacts, and communication and professionalism