- To solve an issue quickly, be soft on the person and hard on the problem.
- Pretend that everyone was sent to teach you something.
- Pause in speaking and make eye contact, this shows confidence.
- Make people feel important with the SHR Method: “Seen, Heard and Remembered”.
- A Person’s favorite sound is their name, so remember it (h/t Dale Carnegie).
- “Praise publicly. Criticize privately.” — Warren Buffett
- Before you give feedback, make the other person feel that you care for them.
- “Unspoken expectations are premeditated resentments”. — Neil Strauss
- The best networking strategy is a helping others first strategy.
- Loneliness is a silent pandemic; assume that people want to meet you.
- Practice going first, — example: “Hi, I AM Wolf.”
- Build the habit of responding with “Yes, and …” because it advances their idea.
- Avoid complaining or gossiping (nobody likes to hear it).
Storytelling is a superpower; always use a structure (Setup, tension and solution/resolution).
Check back tomorrow for more tips on leadership.